Manor Walks is committed to providing a safe and inclusive space for our customers to shop in so all our our visitors enjoy their time with us.
There are accessible toilets available in the South Mall and West Mall toilets. The South Mall toilet is fitted with a RoomMate, an electronic, wall-mounted device, which offers Blind and Visually Impaired visitors bespoke audio description in a disabled access toilet.
Manor Walks offers FREE wheelchair hire to customers during centre opening hours. Our dedicated Customer Service team will greet you and provide the wheelchair at your dedicated booking time.
For more information about our wheelchair hire, please call 01670 735023.
We have car parking spaces reserved especially for disabled shoppers across our three car parks. Please ensure you have a valid disabled badge on display when parking in one of our disabled spaces.
On the first Sunday of the month from 10am, Manor Walks will be holding an Quiet Hour. During your visit, you’ll notice simple changes we’ve made, from dimming the lights to turning down music to improve the shopping experience.
Manor Walks also has Autism Northumberland in the centre and are available to offer support and guidance to shoppers. For more information or to support this local charity, head to www.autismnorthumberland.co.uk/
Website Hints and Tips
To increase or decrease the size of the text on the website, it is best to use your keyboard and your browsers built-in accessibility features. In most browsers you can hold CTRL and + (Command and + on a Mac) together to increase the text size. To decrease the size CTRL and – (Command – on a Mac).
AbilityNet have created very useful tutorials, which you can find below.
Change text and background colours
Magnify your screen
Make the mouse pointer easier to see
Make your device speak text aloud
Make your text larger
Disability Confident Scheme
Manor Walks Shopping and Leisure if working towards becoming certified to be a Disability Confident Committed Employer through the Disability Confident Committed scheme and is working towards ensuring that disabled people, and those with long term health conditions, have the opportunities to fulfil their potential and realise their aspirations. Find out more about the scheme here.