Specsavers stays open with safety front of mind
LOCATED within Manor Walks Shopping Centre, Specsavers Cramlington is remaining open for all eye care and hearing needs in accordance with government guidelines.
While many retailers are having to close under the new restrictions, England’s lockdown legislation allows opticians and audiology services to remain open as they are deemed essential healthcare providers.
Specsavers is encouraging all its customers to keep their appointments to ensure that they protect their eye and hearing health after research by the retailer showed that a third of people in the UK noticed a deterioration in their eyesight and others in their hearing during the first lockdown .
The full breadth of services it will continue to offer include:
• Comprehensive eye examinations
• Hearing tests and hearing consultations
• Home eye examinations for people with a physical or mental disability who are unable to leave their home
• Contact lens consultations
• Enhanced optical services for people experiencing any eye problems
• Frame repairs and the provision of new glasses
• Hearing aid repairs and the provision of new devices
• Purchase of vision care products, such as an anti-fog lens solution for glasses wearers through to dry eye drops
Specsavers will also continue to offer its remote services for people who are self-isolating, vulnerable or unable to leave their home. These include:
• RemoteCare – a free nationwide consultation service offering advice and care via video and telephone link
• Online shopping – glasses and contact lenses can be bought online with a current prescription
• Ask The Expert – a web-based and Facebook group designed to give people access to professionals seven days a week, who can answer questions about general eye and hearing health concerns
Specsavers has put in place various safety measures, including restrictions on the number of customers allowed in store at any one-time, social distancing, and bank card instead of cash payments, where possible.
In line with NHS recommendations, Specsavers colleagues use personal protective equipment (PPE) throughout the stores, wear face masks and other PPE during tests, and all testing equipment and frames are thoroughly sanitised before and after each use. Customers are also asked to request an appointment in advance by phone or online through the Specsavers website to help manage social distancing and minimise time spent in store.
To find out more information, request an appointment or browse the online store, visit www.specsavers.co.uk/stores