Following Government guidance all only essential retail may open from Thursday 5th November and we are doing everything we can to protect you when you visit us. At Manor Walks we want to provide a safe environment for all of our shoppers and you will see some changes in the way the centre is managed. We ask you to abide by these very important rules as outlined below for the wellbeing of all of our customers, retailers and centre staff.
Here’s what’s in place for your safety and ours:
Following Government Guidelines, we are asking all of our customers to adhere to social distancing. Please keep a 2m distance away from others when visiting the centre. If possible please try to shop alone and if you are visiting with children, please ensure they are supervised at all times.
One Way Routes
When visiting Manor Walks please follow the one-way system around the centre. The planned route supports the flow of foot traffic through the centre to enable social distancing for our customers. Our customers are asked to keep left however there will be signs in place to help you with directions and our friendly team are on hand to help you.
We will be monitoring the number of customers in the centre and may need to manage capacity during busier periods. We ask all our customers to please be patient as there may be queues inside the centre and outside of our retailers. Please respect the guidance from our centre staff and individual brands about how many visitors can safely be in an area at one time and maintain social distance at all times.
Enhanced Cleaning Regimes
Our cleaning team will continue to implement an enhanced cleaning regime and increase the frequency of cleaning using virucidal products especially in high touch point areas such as door handles, pay machines, bannisters and mall furniture. Our team will also be regularly deep cleaning in higher risk areas such as toilets.
We will have hand sanitising stands at every entrance for customers to use as they enter and leave the centre. We ask that everyone makes use of these to ensure good hygiene standards. Limited toilet facilities will remain open, but customers may have to queue as we will have a “one in, one out” system to ensure social distancing is maintained.
You can also check our Frequently Asked Questions page for more information on how your visit with us may have changed. Keep an eye on our social media for updates and follow us at @ManorWalks on Facebook, Twitter and Instagram.